BCBusiness

May 2014 Brands We Love

With a mission to inform, empower, celebrate and advocate for British Columbia's current and aspiring business leaders, BCBusiness go behind the headlines and bring readers face to face with the key issues and people driving business in B.C.

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P r o m o t e d C o n t e n t W A L E S M C L E L L A N D calls for design-build, construction management, due diligence support or sophisticated process and constructability advice. However, there's something distinctly different about the company's collaborative approach in 2014, and it all has to do with high-tech communications. It's not just a sign of the times that president Doug Scott's ofice and ield staff are equipped with iPads, or that the Burnaby headquarters boasts flat screen monitors with a real-time, interactive dashboard that automatically cycles through all project data. The technoloy is the latest result of Scott's goal to improve operational eficiency, and provide clients with a new level of transparency. Although the flat screens impart a dynamic vibe, their real value is to clients. Starting this year, Wales McLelland installed the screens in clients' place of work; via proprietary software, they can, at a glance, check how construction on their building is progressing. "The images and data regarding each project are updated constantly by the site supervisors using their iPads," explains Scott. "This fosters a true partnership that increases trust, provides peace of mind for the client, creates a positive working relationship overall and provides true transparency to all members of the team." The system is estimated to save Wales McLelland over 100 hours a week in administrative duties alone, and it's an ambitious undertaking—especially considering this software did not exist until Wales undertook the design and implementation. Moreover, the system fulills another one of Scott's long-held ambitions: eradicating the negative perception of general contracting that lingers in some sectors. "Throughout the years an inherent mistrust has evolved between owners and contractors," he says. "Popular how-to television shows like 'Holmes on Homes', in which certain p63-69-Wales Mclelland.indd 64 2014-04-09 3:17 PM

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