With a mission to inform, empower, celebrate and advocate for British Columbia's current and aspiring business leaders, BCBusiness go behind the headlines and bring readers face to face with the key issues and people driving business in B.C.
Issue link: http://digital.canadawide.com/i/1406705
SEPTEMBER/OCTOBER 2021 BCBUSINESS 21 ISTOCK ( the informer ) A s owner of a startup, you've decided to brand your venture after a historical figure with a storied past. Unfortunately, that story now includes new information demonstrating that your firm's namesake was a virulent racist. A #boycott tag looms over the project, and your company's future could be "cancelled." What to do? Where to start with cancel culture? On one hand, being able to force a collective reckon- ing is a powerful tool for victims of historical injustice. On the other, eliminating problematic figures and ideas from debate may lead to less-informed re- flection and understanding. Both positions have value. But add social media frenzy to the equation and watch the discus- sion devolve into #BoycottEvery- thing and #UsVsThem. Business owners may shrug and think, What's this got to do with me? Well, today, and with apologies to George Santayana, those who don't remember the past are often condemned… period. Ignore that at your peril. (As companies behind everything from Aunt Jemima pancake mix to Dr. Seuss's dodgier works can attest.) Cancel culture. The term itself is loaded, a pejorative and dismissive accusation. Baked into the phrase, often levelled at the super-sensitive, pipeline- protesting, snowflake masses, is the idea that many contempo- rary moral crusades are nothing more than hysterical overreac- tions, especially when the target is, say, a revered figure. From purging the world of Sir John A.'s likeness to recon- sidering Winston Churchill—he was instrumental in defeating fascism, of course, but also a racist who presided over a 1943 famine that killed three million Indians (aid would be ineffec- tive, he claimed, since they were "breeding like rabbits")— revisionist busybodies ensure that no one even remotely con- troversial is safe from a scathing reassessment, or so the line goes. That, say cancel culture opponents, is a new and very dangerous development. "You're trying to erase history!" some proclaim, as if history were both static and immutable. It is neither. History is the repository of our under- standing to date; it constantly changes as new information comes to light and as knowl- edge evolves to add nuance. And "cancelling" is hardly new, nor is it the exclusive pur- view of the bleeding-hearted. From the homophobic derail- ment of Oscar Wilde's career to the album-burning frenzy pro- voked by John Lennon's 1966 remark that The Beatles were "more popular than Jesus," the impulse to shut down opposing views is a longstanding tradi- tion—and engaged in by those of every political stripe. Cancel culture opponents often claim that the targets were "of their time," and therefore can't really be prop- erly assessed from our current perspective. While clearly not without merit—context is important when making sense of what has gone before—this argument also opens a can of worms. In mid-19th-century America, both slavers and abo- litionists were "of their time," yet outside of the Antebellum South, trading in human beings was mostly considered abhor- rent. So whose "times" prevail? Were the fascists of 1930s Germany, for example, of their time? (Yes.) Do they get a free pass because of this? (Um, no.) There's loads of texture here, and lots to unpack. But back to our hapless startup. The owner could plead that we sepa- rate the art from the artist, and that their branding is only in- tended to celebrate an era or an accomplishment, not the flawed human behind it. Or perhaps they could provide a politically corrected explanation for the company name. Although there can be merit in an explain-and- retain approach when deciding what to do with public monu- ments, as a business, you're probably setting yourself up for a continual uphill battle. Unless your name is Sisyphus, you may want to rethink that tack. So when faced with a poten- tial #boycott backlash, how to move forward? Cultural debates have fundamentally changed how corporations approach these kinds of controversies, notes Vancouver-based Renu Bakshi, a leading crisis man- ager and media trainer. The upshot? "The company should rebrand," she says. There's an old saw that says, The future isn't what it used to be. History ain't, either. Fictional scenario. • S H I F T H A P P E N S Cancel My Odour, Please The growing push to banish hateful people and ideas from the public consciousness sometimes lacks nuance. But for businesses, is risking cancellation worth the trouble? by Guy Saddy