BCAA

Must present valid CAA Member card to redeem. Offer available at participating Joe Fresh locations and online at www.joefresh.ca. CAA Member must spend a minimum of $50 before applicable taxes on Joe Fresh Apparel, regular and sale price items. Excludes sunglasses, jewelry, cosmetics, bath and beauty accessories, and gift cards. Cannot be combined with other loyalty programs, promotions or discounts (excluding PC Plus). BCAA Magazine - Winter Edition 016-18_BCAAMagazineWinterAds-JoeFresh BCAA.COM/JOEFRESH BCAA Members WITH A $50 PURCHASE SAVE $ 10 in store & online at 26 BCA A .COM WINTER 2017 tile bathroom floor toward a more affordable floor covering, paying for a new bathtub with the leftover, which was fine by BCAA. "We have a replacement policy, which means we pay whatever the cost is to replace an item," says Quick. "If the owner doesn't want to replace the item, we offer the cash value, so they can take it and do whatever they want with it." For the Lowreys, it was a chance to make some lemonade out of lemons. "The unfortunate flood got me a brand new kitchen and bathroom," says Susan. "We always wanted to replace both of those rooms." The other bright spot in the process, she says, was dealing with BCAA. "Whenever I talk to people about this, and dealing with insurance companies, they always roll their eyes and go, how horrible for you. And I say, no, absolutely not, BCAA was just awesome. Sarah of BCAA Insurance just made it effortless for me. She just did little things that made it easy and comfortable and not stressful, or as much as is possible when you're out of your house for a week with everything ripped apart." Quick is pleased by the positive review, but not surprised. "Most people only have one or two claims their whole life, so it's really a big shock," he says, adding that coordinating with another insurance company brings a level of complexity to condo claims. "There are a lot of moving parts, and sometimes it takes time to get information about the strata policy from the strata. Our adjusters really step up so that we can get the claims process moving and get our customers back into their homes as soon as we can." While Susan says she's happy with how everything went, she isn't taking any chances of a repeat occurrence. "I'm really proactive now. I'm going to have somebody come in every two or three years and have that pipe snaked out on my own," she says. "It'll cost, what, $250, to do it? It's well worth never having to go through this again." ■ MEMBERS SAVE BCAA Members save up to 20% on BCAA Condo Insurance. Contact BCAA today to obtain the right coverage for your property and your belongings. bcaa.com/insurance HOME condo insurance Unexpected costs When determining the amount of insurance coverage you need, factor in extra costs that could be involved in the wake of a loss, such as relocating and storing belongings during repairs.

• Cover