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November 2016 Here Comes Santa Ono

With a mission to inform, empower, celebrate and advocate for British Columbia's current and aspiring business leaders, BCBusiness go behind the headlines and bring readers face to face with the key issues and people driving business in B.C.

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BCBUSINESS.CA NOVEMBER 2016 BCBUSINESS 37 formally inaugurated as the 101-year- old university's 15th president on November 22, the day before he turns 54, has a monumental task ahead of him. A casual observer might never guess that from Ono's first couple of weeks, when he possibly outdid Prime Minister Justin Trudeau in some kind of selfie record and where he seemed amenable to participating in just about any goofy activity. In late August, when 1,500 students filled Thunderbird Stadium for a pre-class welcome show—complete with bhangra dancers, opera and hip-hop—Ono was right there in the stands, shooting video on his phone and applauding the showy numbers. And when the order came to dance, he rose and unselfconsciously dad-danced with everyone else. The social capital that Ono is accu- mulating as he dances, selfies and hugs will stand him in good stead, say observers, as he pushes for change. He's already started to build up a level of trust that was missing before. "One thing that is really clear about him already is that he really means it when he says faculty are important to the university," says Mark Mac Lean, the president of the UBC Faculty Associa- tion, which has been sharply critical of UBC's administration in recent years. People at the university may have unreasonable expectations about Ono, says Mac Lean—that "he will walk on water and make tuition increases go away"—but Mac Lean is feeling more optimistic than he has in a while. Just one small sign of the difference: Mac Lean now has open access to the presi- dent, able to send him a text or call on his cell any time. And it goes both ways. "I have gotten messages from him at 1 a.m. and 5 a.m. He's a very strong communicator." That's all part of the strategy for those who view themselves as both servants and leaders. And it doesn't mean just listening and repackaging. Those who've spoken with Ono have seen how he listens but also sorts, sift- ing the important from the peripheral. He will now have to exercise that skill to the utmost—in a place where every- one has an opinion, a demand and a piece of turf to protect. n DIGITAL DOES THE HEAVY LIFTING FOR BIGFOOT CRANE.

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