bcbusiness.ca
n
o
r
d
s
t
r
o
m
brANd prOmise
Offer the best
customer
experience
possible
230,000
Square
footage of
Vancouver
store
stOre
OpeNs
Full-line
stores
(in Canada
including
Vancouver)
1,000
+
Number Of
vANcOuver
emplOyees
3
THEN TO NOW (Clockwise from top)
Nordstrom Pacific Centre in Vancouver;
the current Nordstrom in downtown Seat-
tle; Nordstrom's first Seattle headquarters
september 2015 BCBusiness 57
staff needs to do to make customers
happy. Just figure out why they came
in the store and then give them a great
experience, says Jamie Nordstrom. "If
we do that, then we're feeling pretty
good about our chances. We think that
we're going to be doing business in not
just Vancouver but in Canada for a long,
long time. And now is just the start."
September
2015