BCBusiness

September 2015 The Small Business Issue

With a mission to inform, empower, celebrate and advocate for British Columbia's current and aspiring business leaders, BCBusiness go behind the headlines and bring readers face to face with the key issues and people driving business in B.C.

Issue link: http://digital.canadawide.com/i/553904

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w h at you sa id feedback Although the B.C. government is introducing a new Water Sustainability Act, drought conditions during the summer really focused public attention on who uses water, how it's used and what it costs. Between July 13 and July 17, 109 people responded to our online poll which posed the question: Should we pay more for water use? Poll of the Month P osi t ive A ssessmen t s Anne Casselman's critical analysis of the environmen- tal assessment process ("Watching the Detec- tives," July 2015) prompted tweets of approval from, among others, Brett Favaro (@LetsFishSmarter): "The article YOU need to read today"; Arno Kopecky (@ arno_kopecky): "Environ- mental Assessment is a dirty biz, and here's why: @AnneCasselman nails the foxes guarding the chicken coop"; and Hannah Hoag (@hannahh): "BC's renaissance in resource development comes at a time when environmental assessment process is weak & confusing." To encourage conservation, everyone should pay for water based on how much they use 33.03% (36 votes) Businesses should pay higher rates than residential users 48.62% (53 votes) Water is a natural resource that should be free to everyone 18.35% (20 votes) Everyone's a Critic Steve Burgess's review of Yelp, "Wisdom of the Crowds" (July 2015), brought out the wise guys. After Gary Ross (@garyland) tweeted, "Good piece by @steveburgess1 on Yelp's impact on the restaurant business," Burgess himself replied: "@garyland And I did not pay for that review." Ross responded, "I didn't actually read your piece @steveburgess1 And I did not pay for that review," and Vancouver Is Awesome editor Bob Kronbauer (@BobKronbauer) weighed in with, "Somebody just paid me to post a positive review of this Twitter thread." Other tweeters included R.H. Gould (@RH_Gould): "Great article! Yelp reviews are the wasteland of human expression, much rather one person's opinion than 20 bad ones;" Luke Aulin (@LukeAulin): "A one- star change in Yelp score can impact revenue 5-9% for restaurants."; Andrew Booth (@AndruBooth): "People only Yelp when it's terrible service–I wouldn't review every "good" meal. Unrealistic snapshot of ser- vice"; and Cantech Letter (@CantechLetter): "Good article by @steveburgess1 on Yelp's sometimes dicey practices and its power over Vancouver restaurants." YES YES, BUT... NO

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