Shezana Hassko
VICE-PRESIDENT, ENGINEERING,
TRANSLINK
As a leader, you're constantly navigat-
ing input from all angles: stakeholders,
peers, teams and critics. Everyone sees
the outcome of your decisions, but few
fully understand the context, trade-offs or
long-term vision behind them. Leadership
often requires making choices that are not
immediately popular or obvious. The
results of those choices may take months
or even years to materialize. During that
time, you may face skepticism, criticism
or doubt—even from those who mean well.
If you try to respond to every opinion or
shift course to appease everyone, you'll
lose focus and dilute your impact. If your
decisions are rooted in integrity, clarity of
purpose and a genuine desire to create value
or drive progress, then the noise becomes
just that—noise. It's not about ignoring feed-
back or avoiding accountability, it's about
having the resilience to stay on course when
others don't yet see what you see.
"IGNORE THE NOISE."
The late Greg Brophy, founder
of Shred-it, gave me this advice
years ago over coffee and
it's always stuck with me.
"EVERYTHING COMES
DOWN TO PEOPLE. NEVER,
EVER, EVER COMPROMISE
ON THE QUALITY OF THE
PEOPLE YOU BRING INTO
YOUR ORGANIZATION."
34 S u z a n n e M uir : Tr a n s L i n k ; S h e z a n a H a s s k o : Tr a n s L i n k ; B r i a n S c u d a m o r e : J e f f To p h a m
B E S T L E A D E R S H I P A D V I C E
Suzanne Muir
CHIEF OFFICER, METRO
VANCOUVER TRANSIT POLICE
This concept connects to
listening—good leaders listen.
It connects to innovation, cre-
ativity, solutions and potential.
Possibilities are visionary and
carry faith and hope. If you are
open to them, unimaginable
things can be achieved.
"BE OPEN TO
POSSIBILITIES."
Brian Scudamore
FOUNDER AND CEO,
1-800-GOT-JUNK?
B C B U S I N E S S . C A
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