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B C B U S I N E S S . C A
J U N E 2 0 2 5
I
IT'S BEEN ALMOST four years
since BCBusiness profiled Alison
Taylor as a winner of Ernst and
Young's annual Entrepreneur
of the Year competition. In that
time, everything and nothing
has changed.
Jane App offers cloud-based
software for health-care practi-
tioners that lets them manage
their businesses—essentially
allowing the care providers
to easily book, chart, sched-
ule, invoice and process pay-
ments while focusing on their
clients' needs.
In 2021, the North Van-
couver company had around
50,000 clients and some 215
staff. Today, those numbers
have doubled and tripled,
respectively. And yet, Taylor
carries the same down-to-earth
nature one imagines she had
when she was managing her
own clinic and had the idea
to set up an easy-to-use website
for clients.
Asked if it's hard to maintain
an inclusive and supportive
company culture (something
that Taylor and her co-founder
and co-CEO Trevor Johnston
have long said is important
to them) through that rapid
growth, Taylor's response is
measured, relaxed and matter
of fact.
"Everything is hard, you
know—you have to do everything
intentionally, nothing happens
ALISON
TAYLOR
C O - F O U N D E R A N D C O - C E O,
J A N E A P P
LE ADER
by accident," she says. "Our team
has been constantly scaling, but
we always try to make sure
we're hiring people who are
smart and kind and hold all
the values that Jane holds."
What will the next few
years bring? It's difficult to
say, but expansion is almost
certainly going to continue
to be robust. The company
is now at about a 50/50 split
in terms of business in the
U.S. and Canada and has hit
over $100 million in annual
revenue. Continued penetra-
tion into the global market is
a sure bet.
"I always find it confusing
when people don't know what
to do next," Taylor says. "We're
always focusing on what not to
do, so we can focus on a few
things and do them well."–N.C.
"Everything is hard,
you know—you have to do
everything intentionally,
nothing happens
by accident."
P h o t o c o u r t e s y o f A li s o n Ta y l o r
