SPECIAL FEATURE
THE TECHNOLOGY-DRIVEN
WORKPLACE
E D U C A T I O N F O R P R O F E S S I O N A L S
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T
he past ten years have brought
unprecedented change in the
workplace. Everything from how
we recruit to how we communi-
cate and the way we complete daily trans-
actions has shifted as generations evolve
and technology plays an omnipotent role in
shaping the way people do business.
"In recent years, technology has trans-
formed the workplace and changed how
many people do their jobs by enabling au-
tomation of routine tasks, fostering remote
and hybrid work environments and en-
hancing data analysis capabilities," says Dr.
Bashir Makhoul, president and vice-chancel-
lor at University Canada West (UCW). "Tools
like cloud computing, AI and collaboration
platforms have streamlined operations and
increased productivity."
Of course, technology has always been
integral to change in most jobs—think
about what email did to the fax machine
or what Zoom has done for meetings—but
new to this generation is the accelerated
speed of technological advancement.
Consider AI, for example. Initially seen
as a tool for automating low-skill, repetitive
tasks, AI was identified in a recent study
UNIVERSITY
CANADA
WEST
